Will I be charged taxes?

Canadian customers are charged GST.  As a business you can reclaim the GST by filing the correct papers..  For personal use you cannot.

What are the Shipping Costs?

We have adopted a flat rate shipping structure.  We charge only $8.92 U.S. per shipment.

Do you print a Catalog?

Catalogs are very expensive to create, print and distribute so we only use our online catalog to promote our product line.  This allows us to offer lower prices, but also allows us to add new products quickly whenever manufacturers offer us special deals which we can pass along at our $0.56 price point per 18" balloon.

How to contact us?  Why no Phone Number?

Our phone number is not listed on our website because we would prefer to offer you lower prices.  This may seem very odd at first, but when you consider the savings it makes good business sense for you since you receive lower prices.

There are still many ways you can contact us:

You can often find us live online so press the online chat button when the button says there is live help and we would be happy to assist you live with your questions.  Otherwise press the same button and send us an e-mail.  We will respond the same day since we answer our e-mails 5 or more times per day 7 days a week (If you do not receive a response-check your junk mail).

Need us to call you.  No problem.  Send us an e-mail and we will call you.  We respond to all e-mails 5 or more times per day so you are a guaranteed a timely response.

Did you know?

The boxes we ship our product in are overrun or obsolete corrugated shipping cartons.  They are not used, but they are no longer usable by the original user.  What does this mean for you?  It means a savings of $0.25 per order.  Yes a whole quarter.